Customer Reviews
Valley House Of Flowers
Local Drayton Valley, AB florist
Local Drayton Valley, AB florist
Date: Oct 15, 2024
Name:
Tanya H
State/Province:AB
Love valley house of flowers, always great service and flowers
Date: Feb 13, 2024
Name:
Jake M
State/Province:AB
Got flowers a few times from here now and they are always done perfectly and the ladies especially Sarah go about and beyond. Just picked up a 24 glitter rose bouquet I called and ordered and it’s to good. Can not wait for my girlfriend to see this tomorrow on valentines. Again thank you so much Sarah!!!!!!!
Date: Mar 24, 2023
Name:
Joy S
State/Province:AB
Very pleased
Date: Mar 02, 2023
Name:
Jeffrey B
State/Province:BC
Thank you for your flower arrangement. My GF like it.
Date: May 13, 2022
Name:
Christina S
State/Province:AB
Designers choice was truly amazing arrangement and your delivery guy is the best!
Angela's Reply:
Date: May 13, 2022, 7:14 am
So glad you liked it! Thanks!!!
Date: May 10, 2022
Name:
Valerie C
State/Province:AB
Absolutely beautiful floral arrangement. Sent a photo to the person who ordered it for me and she was very pleased.
Date: Apr 19, 2022
Name:
Lorene C
State/Province:AB
Flowers were still looking beautiful for Easter.
Date: Apr 11, 2022
Name:
Leslie B
State/Province:BC
Very easy to order online and the bouquet was beautiful
Date: Apr 02, 2022
Name:
Tricia K
State/Province:AB
Beautiful arrangement of plants!! Mom loved them.
Date: Apr 02, 2022
Name:
Tricia K
State/Province:AB
Beautiful.
Mom loved them
Date: Mar 25, 2022
Name:
Ashley M
State/Province:ON
Very happy with my purchase. Would recommend.
Date: Mar 22, 2022
Name:
Katie T
State/Province:AB
They are Beautiful
Date: Jan 24, 2022
Name:
Amber Tyson T
State/Province:AB
They looked great.
Date: Jan 20, 2022
Name:
Amber G
State/Province:AB
Ordered some birthday flowers to my moms work. Her and her coworkers won’t stop raving about how beautiful and fragrant the arrangement is. Totally recommend!
Date: Jan 05, 2022
Name:
Laurette S
State/Province:AB
My friend loved the flowers and I appreciated the very prompt delivery.
Date: Dec 31, 2021
Name:
Kelly S
State/Province:AB
Beautiful arrangement, friendly staff, fantastic customer service!
Date: Dec 23, 2021
Name:
Christina S
State/Province:AB
I was so impressed that you waited for the fresh flowers the next day and had the arrangement to me at 8:30 a.m. It was the perfect presentation bouquet for Council to give to the Rodeo Queen
Date: Dec 22, 2021
Name:
Brian K
State/Province:BC
Nice arrangement, great delivery, no problems.
Date: Nov 11, 2021
Name:
Rhonda N
State/Province:AB
I was called to say the delivery would be at 11. They arrived at 12:30
Angela's Reply:
Date: Nov 11, 2021, 2:52 pm
Hey Rhonda! Thanks for the 5 stars. We call when the delivers are headed out the door but sometimes if there are a few deliveries it takes some time to arrive. Sorry about that! We will try and give more accurate delivery times.
Date: Oct 07, 2021
Name:
Annette W
State/Province:AB
As I had ordered on line and do not live in the city, it would have been nice to have received a confirmation email that the flowers had been delivered. Thanks.
Sue's Reply:
Date: Oct 07, 2021, 9:55 am
Hello Annette! You should have received a confirmation email once someone logged into our online service. We sometimes do not get to it immediately due to being very busy and not having time to be on the computer. Perhaps Check your junk mail file? It may be under flowershop network.
Unfortunately I was not in during this week and I am assured the arrangement sent out was BEAUTIFUL and the recipients were absolutely thrilled. I don't feel this warranted a 3 star review, but in the future if you want an IMMEDIATE response please add in the comments that you would like to be notified so we can.
Date: Oct 07, 2021
Name:
Annette W
State/Province:AB
Sue, thanks for the prompt follow up on the confirmation of delivery.
Date: Sep 13, 2021
Name:
Simon S
State/Province:AB
Sue did an amazing job following our detailed requests and the friend receiving it was very happy. I highly recommend Sue
Date: Aug 17, 2021
Name:
Wendy B
State/Province:AB
Exactly service! Did on line no issues. Flowers were delivered with no issues. Thank you for your great service.
Date: Jun 22, 2021
Name:
Kimberly V
State/Province:AB
Valley House of Flowers always goes above and beyond with everything! From the beautiful flowers and amazing variety of gifts in-store to the always friendly and helpful staff! Excellent Store!
Date: May 18, 2021
Name:
Cindy T
State/Province:AB
Need to knock loudly at the door ! other than that
they are beautiful arrangements
Date: May 14, 2021
Name:
Jerry D
State/Province:AB
they were very happy with the beautiful flowers thanks again
Angela's Reply:
Date: May 14, 2021, 11:10 am
Thanks Jerry. Glad they liked them. What could we have done to earn 5 stars?
Thanks so much for your business!!!
Date: May 11, 2021
Name:
Doraine G
State/Province:AB
Janice sent me a picture. The bouquet was absolutely Beautiful. Thanks. Roger Ganske, Calgary
Date: May 11, 2021
Name:
Jaco S
State/Province:AB
They are friendly and helpful. Idon't always know what to get for my wife but they help you through all of that. I've bought flowers in store and online. Both are great.
Sue's Reply:
Date: May 11, 2021, 4:51 pm
Thank you so much for your Business!!! We appreciate you :)
Date: May 09, 2021
Name:
Rhonda N
State/Province:AB
K
Date: May 06, 2021
Name:
Sherry J
State/Province:AB
The Staff at Valley House of flowers always exceeds expectations
Date: Apr 14, 2021
Name:
Anne M
State/Province:AB
Thank you Valley House of Flowers for serving Drayton Valley so well over the years. You always have fresh ideas for flowers and gifts. Your store is bright and cheery so thank you Angie and Sue.
Date: Mar 17, 2021
Name:
Janice K
State/Province:AB
Always gorgeous arrangements, love shopping here.
Date: Mar 11, 2021
Name:
Beate H
State/Province:CO
I asked for a bright cheerful bouquet for my mother's birthday. She loved them and they were beautiful oranges and pinks and whites. A lovely bouquet! Thank you! Ordering from our of country is always a little interesting, but I will order from here again.
Date: Mar 04, 2021
Name:
Brenda and Marty P
State/Province:AB
A beautiful arrangement. Thank you.
Date: Feb 28, 2021
Name:
Shelly C
State/Province:AB
Great!
Date: Feb 27, 2021
Name:
Barend S
State/Province:AB
This is my second time buying flowers here and I will defnitely be back. My wife loved her flowers.
Date: Jan 06, 2021
Name:
Vera J
State/Province:AB
Ordered 2 arrangements for family and they were both lovely. Family members were very happy with them
Date: Jan 04, 2021
Name:
Glenda H
State/Province:AB
As always the flowers were exactly as ordered. Thank you.
Date: Dec 31, 2020
Name:
MELANIE W
State/Province:BC
Website was super easy to use. Quick delivery and the product was exactly what I was expecting-simply gorgeous! Thank you for the speedy delivery as well!
Date: Dec 29, 2020
Name:
Brenda C
State/Province:AB
My Mom said they were beautiful
Date: Dec 14, 2020
Name:
Colette T
State/Province:AB
Beautiful arrangement. Thank you.
Date: Oct 18, 2020
Name:
Timothy M
State/Province:AB
As usual great everything
Date: Oct 13, 2020
Name:
Carmell F
State/Province:AB
Wonderful bouquet and fresh flowrers were used which is a difference in ordering from Valley House of Flowers and other stores.
Date: Oct 07, 2020
Name:
Joey G
State/Province:AB
Excellent Service.
Date: Sep 13, 2020
Name:
Joan E
State/Province:AB
The flowers are beautiful
Angela's Reply:
Date: Sep 13, 2020, 2:34 pm
Hey Joan,
Thanks so much for your business and your review! Was there something we could have done to achieve a 5 star rating from you? We just want to make sure we know what we can improve on.
Have a great day & thanks again!
Angela
Date: Aug 26, 2020
Name:
Nicole E
State/Province:AB
Flowers were delivered promptly and recipient advised that they were beautiful.
Date: Aug 13, 2020
Name:
chelsey M
State/Province:AB
The arrangement was beautiful and im so grateful. Thank you guys so much!
Date: Jul 18, 2020
Name:
John H
State/Province:TX
On time, as ordered, very happy grandchildren. It doesn't get any better.
Date: Jul 02, 2020
Name:
Lisa R
State/Province:AB
We had a problem, but I am still rating 5 stars and here is why. We ordered via the website and due to a glitch, my FIL didn't get his Father's Day bouquet. However, I called them the next day, and they were so kind and gracious - they did everything they could to make it right. My FIL is in the hospital and everyone commented on how lovely his arrangement was. I am not penalizing them for the glitch, and in fact will be a repeat customer in the future, based on how they handled the situation. Highly recommend.
Angela-Owner's Reply:
Date: Jul 02, 2020, 4:12 pm
Thanks so much Lisa. I am so sorry for the mistake but glad we were able to get it fixed up and you were happy with them. Thanks for understanding we are human but we do our best! Glad we will hear from you again. Thanks so much for your business!
Lisa R's Reply:
Date: Jul 02, 2020, 6:01 pm
You’re welcome! Everything turned out great and we sure appreciated everything :)
Date: Jun 22, 2020
Name:
Don A
State/Province:BC
Great job again my daughter loved her flower arrangement and goodie basket . Until next time
Date: Jun 21, 2020
Name:
Gayleen B
State/Province:AB
Absolutely Beautiful
Date: Jun 19, 2020
Name:
Mark M
State/Province:AB
Great and proficient service
Date: May 24, 2020
Name:
Chelci W
State/Province:BC
Fantastic service
Date: May 22, 2020
Name:
Russel K
State/Province:AB
Was very easy to order on line. And delivery was fast and done when said it would be.
Date: May 11, 2020
Name:
Janice H
State/Province:AB
flowers were fresh and beautiful !I loved them !!
Date: May 10, 2020
Name:
Audrey F
State/Province:AB
Flowers are lovely and still healthy even though they are in a very warm environment. The only adverse comment I would make is regarding the ribbon. The material is too flimsy and droopy...looks tired. Thus not 5 star.
Date: Feb 12, 2020
Name:
David H
State/Province:AB
Great service!
Date: Jan 05, 2020
Name:
Ann N
State/Province:AB
Awesome service! Everything was completed as requested.
Date: Oct 04, 2019
Name:
Harvey M
State/Province:BC
Not only did they deliver the flowers I bought my Mom for her birthday, but I was on the phone with her when they arrived, and I heard the friendly delivery guy give her a birthday hug. Couldn't be happier. Thanks VHOF!
Date: Sep 25, 2019
Name:
Chris W
State/Province:AB
beautiful, and last forever-very pleased
Sue's Reply:
Date: Sep 25, 2019, 9:54 am
So glad you were pleased! Thank you so much for your business and support :)
Date: Sep 10, 2019
Name:
Penny G
State/Province:AB
I've ordered twice now for arrangements to be delivered in BC. Very happy with the overall experience and the arrangements were beautiful.
Date: Jul 08, 2019
Name:
Heather B
State/Province:AB
fantastic service and beautiful flowers
Date: May 29, 2019
Name:
Leeanne T
State/Province:AB
Beautiful arrangement.
Date: Apr 07, 2019
Name:
Kelly S
State/Province:AB
Excellent service, beautiful bouquet
Date: Jan 31, 2019
Name:
Cody H
State/Province:AB
Beautiful arrangement.
Date: Jan 02, 2019
Name:
Denis P
State/Province:AB
Very flexible and responsive staff. VHofF was able to deliver a quality product on time.
Date: Nov 06, 2018
Name:
M D
State/Province:NB
You did a fantastic arrangement for my daughter's birthday. It was exactly what I wanted and she loved it.
Date: Nov 05, 2018
Name:
Wayne G
State/Province:AB
I ordered on line and they arrived at a perfect time. I never saw them but my Mom loved them! Very pleased with the service!
Date: Oct 10, 2018
Name:
Joanne N
State/Province:AB
Great
Date: Oct 10, 2018
Name:
Raymond R
State/Province:AB
Great customer service and fantastic product. Will be definitely using this store again. Sue went above and beyond!
Date: Aug 15, 2018
Name:
Sheldon R
State/Province:AB
Thank you so much for the service and prompt delivery. 26 beautiful roses for 26 yrs. My wife was tickled pink that you delivered them to our campground site. Thanks again
Date: Aug 12, 2018
Name:
Sandi M
State/Province:AB
the flowers are beautiful, nice and fresh, full of colour in a stunning vase. Even my husband noticed and commented on how pretty they are, and they are lasting well too. BTW, your delivery guy is a delight, what a nice fellow.
Date: Apr 05, 2018
Name:
KIT R
State/Province:AB
The Flower arrangement was perfect.
Date: Mar 23, 2018
Name:
Cherri c
State/Province:NB
On time delivery and a beautiful arrangement.
Date: Feb 15, 2018
Name:
Karen M
State/Province:AB
Our clients loved the sweet and salty basket. It was perfect!
Date: Feb 05, 2018
Name:
Glenda H
State/Province:AB
Very happy with the arrangement ordered. Exactly what I wanted & paid for.
Date: Jan 08, 2018
Name:
Janeice S
State/Province:AB
I have lived in Drayton Valley since 1978 and Valley House Of Flowers has always been my flowershop of choice because they have quality flowers reasonably priced. Now my kids buy me flowers from here because they know this is the best place to get long lasting roses (my favourite) to give Mom! Thanks VHOF for many years of beautiful roses and great service!
Date: Sep 29, 2017
Name:
Debra C
State/Province:AB
I was impressed, delivered on time. Reasonably priced. Only thing the arrangement did not look like the one I ordered. I just think if there is one I like thats what I should get. Thats the only disappointing thing.
I will use your services again. Thanks
Sue's Reply:
Date: Oct 03, 2017, 2:50 pm
Hello! Thank you for your comments. As frustration as it can be, there is a disclaimer that substitutions will be made if we do not have the exact product on hand. Unfortunately we cannot bring every flower in to have on hand for all of the displayed arrangements as it is not cost efficient and to update all the shown arrangements daily would be times taking. We do try to be as close as possible and we take pride in all of our arrangements that leave the store. We thank you for your business and hope that this helps clarify any confusion. Have a great Day!
Date: Aug 17, 2017
Name:
Heather B
State/Province:AB
They were beautiful and exactly what I ordered.
Date: May 29, 2017
Name:
Kenneth B
State/Province:BC
fast service , and my mother said the person who delivered the gift was very pleasant and courteous .
thank you
Date: Jan 20, 2017
Name:
corey n
State/Province:SK
I grew up with my mom operating a flower shop so I know quality service and product. Your product and service is top notch. PS. your web based ordering makes it easy for me to make my girlfriend very happy even though I'm a Province away.
Date: Dec 04, 2016
Name:
Leah S
State/Province:AB
Happy with your service. My roses still look fresh its been 4 days since i received it. Thank you for the beautiful arrangement and for putting smile on our face
Date: Oct 16, 2016
Name:
Chato C
State/Province:AB
Being away for work you guys have helped me put a smile on my baby girls fave when you delivered her the monkey teddy, box of chocolate and a dozen roses, it truly made her day which in return made my day, thank you again
Date: Oct 16, 2016
Name:
Chato C
State/Province:AB
Being away for work you guys have helped me put a smile on my baby girls face when you delivered her the monkey teddy, box of chocolate and a dozen roses, it truly made her day which in return made my day, thank you again
Date: May 14, 2016
Name:
Diane B
State/Province:AB
I loved my flower arrangement, it's still looking beautiful even a week, thank you, thank you.
Date: Mar 07, 2016
Name:
Christine J
State/Province:NS
Excellent service. Really appreciated the call to confirm receipt of the order and confirm delivery information. Absolutely beautiful basket of flowers, nice to know what you see online is what you get. Awesome, thank you!
Date: Aug 14, 2015
Name:
Cortney P
State/Province:TX
They have gone above and beyond! Amazing service and quality. I made a special request, not expecting it to be honored, but they did! Thank you Valley House of Flowers!
Date: Aug 13, 2015
Name:
Cortney L
State/Province:TX
Amazing service and quality! Always better than expected! Thank you!
Date: May 21, 2015
Name:
Wade P
State/Province:AB
The arrangements were absolutely beautiful and you can commend your staff for a job well done. Thank you.
Date: Feb 04, 2015
Name:
Nicole K
State/Province:AB
Totally satisfied with the service. Thanks again!
Date: Jul 06, 2014
Name:
Bev A
State/Province:ON
Thank you so much for the service that was given. Your delivery person was so kind to my sister in law. It is so nice to see that people still care.
Date: May 23, 2014
Name:
Marie P
State/Province:AB
My mom enjoyed the flowers very much and your site was easy to follow, thanks
Date: Apr 05, 2014
Name:
Martin L
State/Province:QC
Date: Mar 05, 2014
Name:
Kevin V
State/Province:AB
Very pleased, all showed up as requested, Thank You
Date: Feb 06, 2014
Name:
Dallas V
State/Province:AB
Very happy with the flowers I got delivered to me. They are beautiful, sadly one of roses has died already before it even bloomed. The Delivery man is always so sweet and kind.
Date: Feb 04, 2014
Name:
Nicole K
State/Province:AB
Thanks for the awesome service. So easy to order online. It was great.
Date: Feb 04, 2014
Name:
Jennifer J
State/Province:AB
My mom was so impressed with her birthday gift. Thanks for making it so easy!
Date: Oct 22, 2013
Name:
Julie W
State/Province:AB
I send goodie baskets to my nieces in Drayton Valley and they love the arrangements!
Date: Sep 06, 2013
Name:
Kelly A
State/Province:AB
Just moved from DV, and always loved the shop,and staff. So they were my choice to use now that I have relocated. Flowers arrived and were beautiful, I didn't pick a design, let the florists there do it, and myself and the recipient were thrilled with the outcome. Will definitely recommend to others and use in future.
Date: May 08, 2013
Name:
Kit R
State/Province:AB
Excellent service in Drayton Valley. Although I did have a problem with their Calgary affiliate concerning late delivery and wrong address.
Date: Feb 13, 2013
Name:
Darla K
State/Province:AB
Date: Dec 25, 2012
Name:
Dianne M
State/Province:AB
The staff at this shop were so wonderful! Even with the big Christmas rush, and all the stress that comes with it, they all were so cheerful and pleasant! The arrangement was BEAUTIFUL and so was the service.
Date: Dec 24, 2012
Name:
Anne M
State/Province:AB
Always nice arrangements and of course even nicer staff.
Merry Christmas!
Date: Nov 16, 2012
Name:
Shannon B
State/Province:AB
Great selection of bouquets!
Date: Oct 15, 2012
Name:
Laura B
State/Province:AB
I liked how easy it was to browse the site and find exactly what I needed.
Date: Sep 29, 2012
Name:
Diane K
State/Province:AB
It was easy to choose the arrangement and I heard from the receiver that it was beautiful.
Date: Aug 24, 2012
Name:
John K
State/Province:AB
While I did not see the flowers, my online experience was excellent. No complaints.
Date: May 03, 2012
Name:
Sam S
State/Province:AB
All of my qusteions settled-thanks!
Date: Mar 15, 2012
Name:
Frances A
State/Province:AB
Date: Jan 30, 2012
Name:
Liz K
State/Province:AB
Date: Jan 07, 2012
Name:
Wade P
State/Province:AB
Easy site to follow. Very impressed.
